Reservation Policy – We take payment in full at the time of reservation. 
Cancellation Policy - Please do not cancel your reservation. If you must make changes or cancel any or all of your reservation you must do so prior to 48 hours before the first day of your rental in order to receive a refund. NO REFUNDS WILL BE GIVEN FOR NO-SHOWS OR CANCELLATIONS WITHIN THE 48 HOURS. NO REFUNDS WILL BE GIVEN FOR BIKES RETURNED EARLY.

Pick-Up / Drop-off – Bikes must be picked up within 10 minutes of your pick up time on the day of your rental and must be returned on or before your drop off time on the last day of your rental. Each rider must be present for brief safety instruction and orientation on the use of the rental equipment.
Equipment – Rental bikes pictured on this page may not always be available on your day of rental with the exact color and/or graphics pictured, due to many varied circumstances. We reserve the right to substitute color, and consumable parts, at all times. It’s for your own good – our fleet is in TOP condition.