Bike Rental Policies
Theft and Usage
The renter is fully responsible for the bike. In case of theft, the renter will be charged the bike's full value.
Do not leave the bike unattended at any time.
Bikes are intended for local recreational use within the Tri-cities region only and are not allowed in the Whistler Bike Park.
Pick-up and Drop-off
Bikes must be picked up and returned at IMBY Bikes, located at 3160-575 Seaborne Ave.
Bikes should be returned one hour before closing time. Late returns will incur an additional day's rental fee.
To extend your rental period, please call the shop in advance at 778-941-1131.
Security Deposit and Damages
Upon return, the bike and any optional equipment will be inspected.
Renters are responsible for the cost of parts and labor to repair any damage incurred during the rental period.
If you purchased the optional Damage Protection Plan, repair costs for replacement parts will be capped at dealer wholesale prices.
Cancellations
Cancellations made at least 24 hours before the rental date will receive a full refund.
Cancellations made within 24 hours of the rental date will receive a 50% refund.
Waivers
All renters must sign a waiver.
A parent or legal guardian must be present for renters 18 years old and younger.
