Return Policy:
Bicycles: Return or Exchange of bicycles will be handled on a case by case basis for the first 14 days. To consider for a return or exchange, bicycle must be in brand new never ridden condition. Bicycle must have all original tags and stickers, both Central Wheel branded and Manufacturer branded. Bicycle must have all provided accessories, ie charging cables, reflectors, owners manuals, ect. All discounted bicycles and bicycles on sale, sales are final!
Parts and Accessories: Return or exchange period of parts and accessories is 14 days. To be considered for return item must be in new resalable condition, including the packaging that the item came in and all packaging materials. Electronic items are not eligible for return!
Service: We offer a 30 day service guarantee for the satisfaction of our work being done to manufacturer standards. No refunds will be given for service work, but we will tend to the issue at no additional charge, if we are at fault.