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Terms and Conditions
RideHub
RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT
Please note that by signing this agreement, you give up the right to sue for any injury or damages, howsoever caused.
TO: Archer Adventure Company Inc. DBA RidehHub (“the Company”) and its directors, officers, employees, representatives and agents (collectively called “the Agents”).
I, hereby sign this agreement on behalf of myself, my personal representatives, heirs and assigns.
1. Cancellation policy: No charge for cancellations up to 48 hrs before booking date. Cancellations within 48 hrs are non-refundable. In case of no-show, 100 percent of the total amount paid will be charged.
2. Damage Insurance - The Damage Insurance fee covers damage of equipment through normal use. It does not cover loss, theft, personal injury or ski poles. Loss or Theft will be billed at the retail rate.
3. I agree as a precondition to my participation in all events organized by “the Company” and/or “the Agents” including, but not limited to rental of equipment. (collectively referred to as “the Activities”) and in further consideration of “the Company” allowing me to do so, that I will be strictly bound by the terms of this Release of Liability, Waiver of Claims, Assumption of Risk and Indemnity Agreement (“the Agreement”).
4. I acknowledge that “the Activities” involve inherent risks and dangers that may cause serious injury and possible death to participants.
5. I fully understand the risks and dangers associated with my participation in “the Activities” and accept same entirely at my own risk.
6. I hereby waive any and all claims which I may have against “the Company” and “the Agents” and release “the Company” and “the Agents” from all liability for injury, death, property damage or any other loss sustained by me as a result of my participation in “the Activities”, due to any cause whatsoever; including negligence, breach of contract, or breach of any statutory or other duty of care by “the Company” and/or “the Agents”.
7. I appreciate that “the Agreement” limits the liability of “the Agents” to the same extent as it limits the liability of “the Company”, even though “the Agents” are not formal parties to “the Agreement”.
8. I understand the rental fees are based on the number of days the equipment is in my possession. Charges for the additional day commence after 6pm on the last day of the original booking. I will pay the additional charges for returning late equipment. Weather conditions and the lack of use of the equipment I rent will not change the rental fee in any way.
9. I agree to show photo identification and sign an approved credit card authorization as deposit for the rented equipment or leave equivalent cash for the value of the equipment. If the equipment is not returned or is returned damaged, this deposit may be used to replace/repair the equipment
10. I understand that rental transceivers are rented with batteries I checked that battery level on transceiver(s) was greater than 50% and it is my responsibility to ensure battery level does not go below 33%.
11. I understand that DIN has been set to the DIN chart (weight/height/skill).
I AM 16 YEARS OF AGE OR OLDER, AND I HAVE READ AND UNDERSTAND “THE AGREEMENT”. I UNDERSTAND THAT THIS DOCUMENT CONTAINS A PROMISE NOT TO SUE “THE COMPANY” AND/OR “THE AGENTS” AND THAT IT CONSTITUTES A RELEASE OF LIABILITY AND AN INDEMNITY FOR ALL CLAIMS. IF I AM THE PARENT AND / OR GUARDIAN OF THE PARTICIPANT I HAVE READ AND UNDERSTAND AND EXECUTE “THE AGREEMENT” ON BEHALF OF CHILD / WARD.
CANCELLATION POLICY:
Cancellations by clients must be submitted in writing by email to info@ridehub.ca. For last minute cancellations we ask you to please also call our office as soon as possible, if outside of office hours, please leave a message. Doing so provides our staff and other participants with early warning and reduces inconvenience for all. Cancellations are not confirmed until you have received a response via email from our office. Cancellation requests sent directly to guides instead of the office will not be recognized. Please note cancellations cannot be accepted outside of office hours.
CANCELLATIONS:
All Rentals:
Within 48 hours of start time: Cancellation will result in a 100% forfeit of the rental price, no rescheduling.
More than 48 hours: A 12% rescheduling or refund fee applies. This amount will automatically be deducted from any refund or applied to a rescheduling.
LATE POLICY:
All Rentals:
All Bicycles and Equipment must be returned no later than the end date and time as indicated on the invoice or they will be considered a late return.
In the event of a late return, it is at the discretion of the booking agent to charge additional rental fees for the duration of the delay.
Bicycles and Equipment that are returned the following day after a rental period ends will be charged an additional non-discounted 24hr day rate for each item.
DAMAGES:
Any damages to Bicycles and Equipment must be made apparent to staff upon returning.
Customers are responsible for the cost of repair for any damage that would typically be incurred by an impact or accident, as judged by our staff. We will charge parts and labour used to bring the Bicycle or Equipment back into suitable rentable condition.
Damage Insurance is NOT INCLUDED by default with a Rental Bike. Add Damage Insurance to cover the costs of parts and labour (up to $200) if you damage the rental bike. This could includes things like rims, tires, derailleurs, handlebars, grips and other small parts. If you do not purchase insurance, you are liable for damages to your rental equipment. Rental insurance is charged per day. This does not cover damage caused during transportation of the bike on a vehicle.