Bicycle Rental Terms, Conditions & Liability Waiver

Thank you for choosing us for your rental experience. Please carefully review the following terms and conditions. By renting and using our equipment, you acknowledge and agree to the policies outlined below.

Payment Requirements

To complete a rental transaction, the following are required at the time of pickup:

• A valid credit card and government-issued driver's license.
• Debit cards and cash are not accepted.
• A signed Liability Waiver is required before any equipment may be used.
• Riders under 18 years of age must be accompanied by a parent or legal guardian to sign the Liability Waiver.
• A credit card pre-authorization may be placed at checkout.

Rental Pickup & Return Policy

• Rental equipment must be picked up during normal business hours.
• One-day rentals must be returned on the same day or within 24 hours of pickup.
• Multi-day rentals are billed in 24-hour increments.
• Late returns will incur an additional day's rental charge.
• Equipment not returned within 72 hours of the scheduled return time will be charged at the full Manufacturer's Suggested Retail Price (MSRP).
• Rental and late fees are non-refundable.

Reservations & Cancellations

• Reservations must be made through our online booking portal.
• Cancellations made at least 24 hours before the scheduled pickup time are eligible for a full refund.
• For multi-day rentals, early returns may be prorated based on the unused portion of the reservation.

Damage, Loss & Equipment Responsibility

The renter assumes responsibility for the proper care and return of all rental equipment.

• Renters are responsible for any damage that occurs during the rental period.
• Repair costs will be charged to the credit card on file.
• Lost, stolen, or irreparably damaged equipment will be charged at full retail replacement value.
• Riders are encouraged to take reasonable precautions to prevent theft.
• Use of rental equipment in terrain parks, bike parks, or similar facilities is prohibited unless prior written authorization has been obtained.

Optional Damage Waiver

An optional Damage Waiver is available for $10 per rental.

The Damage Waiver provides:

• Coverage for repairable bike damage up to $250.
• Waiver of all labor charges associated with covered repairs.

The Damage Waiver does not cover:

• Repair costs exceeding $250.
• Lost or stolen equipment.
• Any damage when the renter declines the Damage Waiver.

Any repair costs exceeding the coverage limit, or the full cost of repairs if coverage is declined, remain the responsibility of the renter and must be paid in full upon return of the bicycle.

Liability Waiver & Release of Claims

PLEASE READ CAREFULLY. THIS IS A RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT.

By participating in a demonstration ride or using rental equipment, I acknowledge and agree to the following:

1. I am competent to perform a safety inspection and will personally inspect the bicycle prior to riding.
2. I am competent to safely operate the bicycle and will ride responsibly while obeying all applicable laws and regulations.
3. I will wear appropriate safety equipment at all times, including a properly fitted bicycle helmet.
4. I understand that cycling is an inherently hazardous activity and involves risks that may include, but are not limited to:
   • Falls and collisions;
   • Hidden obstacles and changing terrain;
   • Mechanical failure of the bicycle or its components;
   • Serious injury, permanent disability, or death.
5. I voluntarily and expressly assume all risks associated with my participation in the demonstration ride and use of rental equipment.

Release of Liability

On my own behalf, and on behalf of my heirs, assigns, and personal representatives, I hereby fully and forever release, discharge, and hold harmless:

Specialized Bicycle Components, Inc., its subsidiaries, affiliates, retailers, vendors, suppliers, employees, agents, sponsors, insurers, and all other related persons or entities

from any and all claims, demands, causes of action, liabilities, damages, losses, costs, or expenses arising directly or indirectly from my participation in a Specialized demonstration ride and/or use of a demonstration or rental bicycle.

I expressly agree that this Release of Liability shall be interpreted as broadly as permitted by law. If any portion of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California.

Any legal action arising from or relating to this Agreement shall be filed exclusively in the Municipal or Superior Court located in Santa Cruz County, California.