Blue Mountain E-Bikes Terms and Conditions:

When you rent from us, we will:

• Review the e-bike and its features with you.

• If needed, provide you with a helmet and lock.

• Provide a short skills test and watch you ride the bike. If we think that you may not have the necessary skills to ride the bike, we have the right to refund your money and cancel the rental.

• Cover the terms and conditions of your rental with you.

Your safety is most important to us.

In order to rent our e-bikes, you MUST be at least 18 years old with a government-issued ID, cell phone number, email address and a major credit card. Riders between the ages of 16 and 18 must also have a valid government-issued ID and must be accompanied and signed for by a parent renter. There is a 275 lb weight limit for the e-bikes.

Rental Policies

• A driver’s license and a credit card are required.

• Riders must sign our Liability Waiver.

• E-bike rentals may be canceled due to rain/wet/icy trails – full rental credit for weather related cancellations will be issued.

Reservation Details

Cancellations: All reservations must be canceled 12 hours prior to the scheduled date of the e-bike pick up.

No Call/No Show: Failure to pick up your bike will result in 100% forfeiture of payment.

Early Returns: There are no refunds once the bike is picked up and paid for.

Late Arrivals: Late arrivals will be charged the full amount. Always be sure to double check your pick-up date and time.

Late Returns: Bikes must be returned no later than closing time on the due date or be subject to additional charges.

Rental Day: A rental day is a 24+ hour day ending the following day at 4:30 pm.

Additional Details:

Credit Card and Driver’s License/Passport/Government issued ID are required for all rentals.

Prices do not include sales tax.

Your bike may become unavailable due to circumstances out of our control. You will receive a full refund and be notified in the event Blue Mountain E-Bikes is unable to provide a rental.

During the rental, the rider is required to comply with the rules of the US Highway Code. Blue Mountain E-Bikes rejects any liability for improper use of the bike or the rider’s failure to comply with the regulations of the US Highway Code. Failure to comply with these rules could result in the issuance of a ticket by the authorities. The renter will be responsible for the payment of this ticket.

Blue Mountain E-Bikes can refuse to rent to people under the influence of alcohol or drugs or for any other reason justified by the judgment of the company.

In the event of loss of helmet, lock, bag or any other accessories of the vehicle or damages, the renter will pay the necessary amount to restore the vehicle to its original condition or replace keys, according to the estimate of the supplier. In case of theft or total loss of a bike, the renter will be charged the cost of the e-bike or item they have damaged or lost. Note: E-bikes used for rental range from $1600 to $2200 at Blue Mountain E-Bikes.

The e-bike must be returned within the time slot indicated in this contract to the same place where it was rented from. The e-bike will be considered returned only when it is returned to a representative of Blue Mountain E-Bikes in person. Failure to return the bike without prior notice or without proven exceptional circumstances will be considered an act of theft and the renter will be reported to the police.

Each bike is equipped with a lock. If the renter decides to park the bike in any location, the lock must be used to secure the bike. In the event of theft of the bike, the renter must file a report to the authorities and provide Blue Mountain E-Bikes with a copy of the theft report. The renter will be billed the agreed amount as compensation for the stolen bike. If the bike is found, fully recovered in the same condition it left the shop, the sum will be returned to the renter.

All riders must wear proper safety equipment, including a helmet.