- Damage – It is expected that all gear used for rental and demo purposes will be returned in the same condition it was received in. We understand that this type of gear is subject to normal wear and tear (minor cosmetic damage), however, if the gear is returned with damage beyond normal wear and tear or damage that renders the gear unusable, the customer will be responsible for respective damages. The bottom line is to treat our gear like it’s your own.
- Insurance - Upon pickup of your rental you will be offered the option of purchasing insurance to cover certain damages. We advise all customers to purchase insurance to potentially avoid any unexpected damage charges.
- Liability Waiver – Anyone who rents or demos equipment will have to
sign off on liability waiver in person at pickup. Anyone under the age
of 18 will need a parent or legal guardian to sign a liability waiver.
- Rental Duration:
One day rental is equal to one business day with a pickup at business open (9am) and drop off by business close (5pm)
- A valid ID and credit card are required to be presented at time of the bike or ski rental pick-up. The credit card is recorded, but not charged – unless needed in the case of damage.
All rentals/demos that are not brought back on time will be subject to a per day charge based upon the daily rate of the gear rented.
If you have any questions about your reservation or the cancellation policy, please call us at 207-779-3951.