Our
rental period is for the business day, from when we open, and are due
back 1 hour prior to closing. Due to the high volume of rentals, a $100
late fee will apply if bikes are returned after we close. Early pick up
is one hour before closing the night before, cost is $15 per bike and
must be requested 24 hours in advance or more.
We
do our best to accommodate any changes or cancellations 48 hours or
more prior to the morning of rental. Bike rentals cancelled or changed
without 48 hours notice will incur a $30/bike fee. No-call, no-show
reservations will also incur a $30/bike fee.
WE RESERVE THE RIGHT TO CANCEL ANY RESERVATION DUE TO BAD WEATHER AND/OR IMPROPER BIKE TRANSPORTATION METHODS.
Transportation
and security of bikes is the responsibility of the customer. While
there are limited trails accessible from The Hub, they are not suitable
for all riders. If you are new to mountain biking or to riding in the
area we highly recommend purchasing a map or booking a guide. Check out
the FAQ page for our guide recommendations.
Other
restrictions and fees may apply due to: poor weather, trail and bike
damaging conditions, excessive wear or damage to a bike, bike swaps, and
improper transportation methods, etc. Please note that we do not rent
bikes for races or events.
E-BIKES
ARE NOT ALLOWED ON ANY SINGLE-TRACK IN PISGAH NATIONAL FOREST, DUPONT
STATE FOREST, OR ANY OTHER E-BIKE RESTRICTED AREAS. YOU ARE SUBJECT TO A
ADDITIONAL FEE IF FOUND IN ABOVE RESTRICTED AREAS.
Our
area gets a large amount of rain a year causing large amounts of wear
to the trails. The Hub reserves the right to cancel reservations due to
poor trail conditions.
A
portion of rental fees goes to support the Pisgah Trail Fund. For more
information or to get involved with local trail initiatives visit: www.pisgahconservancy.org
For additional information please check out the FAQ on the rental page.