Our one day rental period begins when we open and ends 1 hour prior to closing.

Multi-day rentals are due 1 hour before close on the final day of the reservation period.

For an additional $15 you can get an early pick up, 30 minutes before the shop closes, the day before your reservation. Call us on 828-371-0623 to see if your rental bike is available for early pick up.

There is a strict $100 late fee for any bikes returned after they're due back.

We do our best to accommodate any changes or cancellations 24 hours or more prior to the morning of your reservation. 

Bike rentals cancelled or changed without 24 hours notice will incur a fee equal to 50% of the total rental amount to the card on file.  No-call, no-show reservations will incur the full rental fee to the card on file.

WE RESERVE THE RIGHT TO CANCEL ANY RESERVATION DUE TO BAD WEATHER, POOR TRAIL CONDITIONS, AND/OR IMPROPER BIKE TRANSPORTATION METHODS.

Transportation and security of bikes is the responsibility of the customer.